Flights will either be by scheduled or non-scheduled service. This information will be provided as soon as we are in a position to do so. You must comply with our Guest Health, Safety and Conduct Policy (also called Guest Conduct Policy) while onboard. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Please also see section 1.3 above. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. It is New Year's Da. When is final payment dueexactly? - Celebrity Cruises - Cruise We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. The contract between us is governed by English law. 5.10 What about circumstances which are outside of your control? Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. Please contact us at 1-866-277-8452 to make changes to your cruise vacation.*. We promise not to levy a surcharge within 30 days of the start of your holiday. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. Different countries may have different rules. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. NOTE: The only exception to this policy are curling irons and hair straighteners. You may then be left at any port or place at which the ship calls without us incurring any liability. Please note that only fully fit and able-bodied guests may occupy exit row seats on aircraft. Find everything, but, what I wanted to know. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person. Take your whole room right to the water's edge, giving you open air access to the sea whenever you wish. A chart -style decod-ing algorithm with two basic operations- substituting and attaching-is designed for the. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. If you have booked via a travel agent, please speak to your travel agent so that they can ensure that all funds have been transferred to us to allow you to complete your online check-in. On occasion and due to operational reasons, it is necessary for us to switch from a docked port of call to a tender. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. Deadlines for cruise deposits, payments & refunds (cheat sheet) . You have a choice of seatings for your meals in the Main Dining Room. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Celebrity Cruises Updates Final Payment Dates For Sailings Through The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is, except as otherwise expressly set out in the Booking Conditions, the most the carrier or hotel keeper concerned would have to pay under the International Convention or Regulation which applies to the travel arrangements or hotel stay in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air). This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). We booked an upcoming cruise over a year ago - on our invoice final payment is due July 25now Celebrity is telling me it is due in 2 days or it MAY be cancelled. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. PDF CRUISE WITH CONFIDENCE - Royal Caribbean International Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. Forums. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. ** We reserve the right to include a fuel supplement when making a booking. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. No refunds will be given on any cruise for no-shows. Any liability, including environmental damage from drone usage is the guests responsibility. Royal Caribbean Continues to Offer Flexibility for Guests With Three A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Posted December 31, 2018. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. We have not booked yet as we are waiting to hear from our cat sitter. The General Information & Booking Conditions apply to both on-line and telephone bookings. Please request your preferred seating and table size at the time of booking. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. Sign in or create an account. Guests who book these staterooms must sign and return the Guest Special Needs form we provide in order for us to ensure that they are only allocated to those guests who have a genuine medical need for them. You must ensure that you are using an up-to-date brochure when you book your holiday. We are not able to offer flight only bookings. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. 2018. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. Regrettably, no. Celebrity Cruises' terms and conditions set out differing rules based on the length of the cruise, fare type, as well as country specific variations, which can be a lot to decipher. We have appropriate security measures in place to protect this information. Please note that if a traveller is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveller is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date. Please note: The date of departure means the date the arrangements you have booked with us commence. are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation.