Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. I think for this cruise we will wait until it really goes. 3rd time my Enchanted Princess is canceled. I thought there was a new number for us to call! Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Option one is a 100% Future Cruise Credit (FCC), which can be used on a future cruise that departs by December 31, 2024. We make it easy for you to choose a cruise. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. I know it takes time to get ships ready again but I would have thought 2023 was safe. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Princess Cruises - What is Included? Food, Gratuities and More But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. Cancellation and Refunds. Princess Cruises Cancellation and Refund Policy Maybe it will reappear in 2024 but we were not given a choice. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Note: Effective with new bookings made on or after January 1, 2022. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Princess Cruises is an American cruise line owned by Carnival Corporation & plc. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. 02. Guests will automatically receive the FCC if the refund option is not chosen. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. Princess Cruises said, In light of the ongoing war in Ukraine, we have made the difficult decision to cancel Regal Princess 2023 Baltic Program out of Copenhagen.. Ill remember that for next time, or I suppose I could pursue it now. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Princess Cruises: Cruise with Confidence - Sail with More Flexibility Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Princess Cruises: Standard Policy for Cancellations, Refunds & Final Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. Q: What if I want to cancel my PVP coverage? Cruise Lines Modify Cancellation Policies For Better Flexibility; . They removed my Vancouver to Her nolulu. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Life happens, however, and it's good to be prepared for when the unexpected happens. No surprises there. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? NEEDED Show Coupon Code Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. FCCs are non-transferrable but may be used to pay for others on the same booking. If I'm out the insurance and deposit no sweat. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Im not even hopeful of that. Princess Cruises Cancels More Sailings in California, Mexico - Travel You dont need to take any action to receive the default compensation offer. You dont need to take any action to receive the default compensation offer. So now we have been canceled again. By Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Celebrity waived the cancellation fee on that one. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! Princess Cruises Changing Deposit Policy in May - Cruise Fever Some Princess Cruises cancelled in San Diego | cbs8.com Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. LauraS More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. I have flights to Vancouver - return from Hawaii. When you see the Future cruise credits posted, click on details and it shows the sail by date. I think Princess also calls it Book With Confidence. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. The final ship in the fleet to resume guest operations will be Sapphire Princess out of Los Angeles on September 24, 2022. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. This plan provides insurance coverage that applies only during the covered trip. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. This applies to taxes, fees and transfers, as well as onboard items. I canceled my 28Feb2022 cruise 62 days prior. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Senior Editor, News and Features. Didnt see this listed as canceled. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Free expert cruise tips and news from Cruise Hive! That's what I was told by my TA, but it is not what I expect. I will begin doing that in another week or so. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. 1. . CC Help Jenn Posted February 1 . Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain We recouped everything we spent, no cancellation charges. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. These are two separate situations. CC Help Jenn . Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace Did you get the refund on ins? Call us at 800-338-4962 or inquire about a vacation here. Now its a promise. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Actually, it states Contact Center, my error. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Fortunately that was was rebooked but where's my air?? To apply more or if you prefer not to use your FCC, please call our Contact Center. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Life is unpredictable but you can rely on Princess Vacation Protection. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. [CDATA[ Princess Cruises Cancellation Policy - cruiselifestyle.co.uk Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Due to the ship being redeployed to the U.S.. book by Dec 31/22 for cruise up to November 30/23. Cruises six to nine days: $250 per person . Several Cruise Lines Extend Cancelation Policies on Cruises We had decided to cancel now either way. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Princess cruises refund request guide: Fill out & sign online | DocHub The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. My TA also said the Princess Insurance was non refundable. //]]>. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. FCC for my deposit paid. If you have any questions about your current coverage, call your insurer, insurance agent or broker. Youll get everything youve paid back, either as a refund or FCC? Princess is always telling us to book early for the best prices. Not quite sure why. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members.